Shipping policy
Shipping Policy
At VYRA.SUPPLY, we’re committed to getting your order to you safely and as quickly as possible. Please review the information below regarding order processing, estimated delivery times, tracking, and international shipments.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Business days do not include weekends or major holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
During periods of high order volume, processing may take slightly longer than usual.
Estimated Delivery Times
Delivery times vary depending on your location, shipping carrier, and local postal service.
United States: 7–15 business days
Canada: 10–20 business days
Europe: 10–20 business days
Australia & New Zealand: 10–20 business days
Other International Destinations: 15–30 business days
These timeframes are estimates and begin after your order has been processed.
While most orders arrive within the estimated timeframe, occasional delays may occur due to customs processing, carrier delays, severe weather, holidays, or other circumstances outside of our control.
Order Tracking
Once your order ships, you will receive an email with your tracking information. Please allow 2–5 business days for tracking updates to appear after receiving your shipping confirmation, as some carriers may take additional time to scan and update packages in their system.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at vyraosupplyofficial@gmail.com.
We will do our best to update your information before the order is processed. Once an order has shipped, we cannot guarantee that the shipping address can be changed.
Lost, Delayed, or Missing Packages
If your tracking information shows that your package is still in transit beyond the estimated delivery timeframe, please contact us and we will help investigate the shipment.
If tracking shows your package as delivered but you cannot locate it, please first check around your property, with household members or neighbors, and with your local carrier.
If you still cannot locate your package, contact us at vyraosupplyofficial@gmail.com and we’ll assist you with the next steps.
International Orders
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. Any applicable customs charges are determined by local authorities and may vary by location.
Customs processing may also occasionally extend delivery times.
Questions About Your Order
If you have any questions regarding shipping or your order, please contact our support team at:
Please include your order number in your message so we can assist you as quickly as possible.
VYRA.SUPPLY Support Team